“Treat our employees as our customers.”
Ms. Priya Singh, Associate VP, Automotive Exchange Private Limited (CarWale.com)
 

 

Ms.Priya Singh was a Panellist at IIM Raipur’s First HR Confluence on August 25, 2012 (Theme: Managing Talent for Competitive Advantage: From Identifying and Acquiring Talent to its Retention).
 

 

She spoke on ‘Talent Retention’ and advocated the importance of developing friendly work culture for employee involvement. She emphasized that the retention and work culture begins right from the hiring process. Sharing her personal experience and practices followed at Carwale.com she focused upon the five important factors governing talent retention including (1) Recruiting right people at the right time-predicting what talent will be used when, creating and filling positions even before the vacancy arises, (2) Selecting–selecting people with very careful consideration and evaluating the whole person rather than just the skills, attitudes, experience (3) Developing comradeship at work(4) Company as employee advocate giving freedom and sharing fortune to its employees and (5) Giving independence and ownership to people at work. This she believed would result in a workforce of committed employees who will share the visions of its company and work passionately to attain those visions. 

 

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